Carriage Gate

CUSTOMER CARE

Service & Excellence is

OUR FIRST PRIORITY

As we continue to grow and create exciting new communities, Carriage Gate remains committed to taking our vision to a new level.

With each endeavour, our reputation for quality and dedication to personalized customer care propels our success. Today, we are recognized as one of the premier developers focused on luxurious, concept-driven condominiums across the Golden Horseshoe.  We treat each buyer with the upmost respect and value. Our dedication to service excellence is legendary.

Whether you choose a single-family home, a distinctive new townhome or a luxurious condominium, your new Carriage Gate residence is protected by the Ontario Government’s Tarion Warranty Program. For full information on your coverage please visit the Tarion Information Website by clicking here.

We suggest you visit the Tarion site to set up your Tarion MyHome Account which will allow you to manage your warranty, check your on-going coverage and register your new home in this important program.

Warranty Coverage

Carriage Gate Homes provides every new home with statutory warranty coverage or your home during the first two years of possession.

ONE-YEAR

warranty protection:

The builder warrants that the home is habitable, has been constructed meeting the Ontario Building Code requirements, and is free from defects in materials and workmanship for a period of one year.

TWO-YEAR

warranty protection:

The builder warrants against water penetration through the building envelope, including the basement or foundation walls. Detachment, displacement or deterioration of exterior cladding, such as bricks and siding. Defects in the electrical, plumbing and heating delivery and distribution systems. Violations of the Ontario Building Code’s health and safety provisions for a period of two years.

SEVEN-YEAR

warranty protection:

This coverage is for major structural defects (MSD) as defined by the Warranty Act. A major structural defect is the failure of a load-bearing part of the home’s structure or any defect in material or workmanship that materially or adversely affects the use of the building as a home. Claims for a major structural defect are to be sent directly to Tarion Warranty Corporation after the second year of occupancy.

SEASONAL CONDO
MAINTENANCE TIPS

One of the benefits of condo living is how easy this type of home is to maintain. There are no lawns for you to mow, no fences to repair, and the only shovelling you’ll ever do involves a tiny trowel, a small bag of potting soil, and plants in containers…if you choose.

Of course, this doesn’t mean that your condo unit will be completely maintenance-free. There are still several seasonal condo maintenance tasks that are essential to the comfort, cleanliness, and safety of your space.

With that in mind, here is a list a seasonal cleaning tips to help you keep your condo looking its best all year long:

Set aside a couple of times each year (usually spring and fall) to clear out the clutter. Go through and pare down the contents of every closet, pantry, and don’t forget your storage locker! You might be surprised by how much space you’ll reclaim in your locker once your clear out the excess.
Aside from the usual tasks of removing any old or expired contents, make time to give your fridge a seasonal deep clean throughout the year. This includes removing shelves and drawers, and then giving everything a thorough scrub with warm soapy water.
When spring is in the air, dust pollen and other allergens tend to be as well. Take this time and once again during the fall to vacuum common allergen traps like upholstery, window treatments, vents, and dryer lint traps. Cleaning out those lint traps is especially important. Not only can clogged lint traps and vents encourage the growth of mildew, but dryer lint is also highly flammable!
Your condo’s walls and baseboards are magnets for dust and grime, especially in the kitchen. Spring and Fall are optimal times to give them a wipe down with warm soapy water.
When it comes to maintaining your balcony space, there are two big seasons for maintenance: Spring and Fall. Spring cleaning tasks include removing any debris and cobwebs, then sweeping and mopping the floor (don’t forget to place rolled up towels along the perimeter to prevent any spill overs) prior to setting up any furniture. When prepping for winter, you’ll want to store rugs, furniture, and décor items, then give the floors another cleaning.
Twice a year (usually when the clocks change), you’ll want to test your smoke detectors and carbon monoxide detectors. This is also the time to change their batteries, particularly with the onset of fall.

WE CAN HELP

If you need customer assistance, please email us at:
info@carriagegatehomes.com